Lean for Services

Lean management is a systematic approach to maximizing value for the customer by eliminating wastes (non-value added activities) in work processes. This leads to higher productivity and profits.

The Lean for Services Programme developed by Singapore Productivity Centre comprises a comprehensive suite of services to help companies in the Retail, Food Services and Hotel sectors, apply Lean in a holistic and sustainable manner to increase productivity and profits.

We will help you to:

  • Learn and apply Lean tools in a systematic manner
  • Develop a “Lean” corporate culture of continuous improvement
  • Align all levels of employees to the “Lean” journey through customised corporate-wide training


Benefits of Applying Lean

  • Greater customer satisfaction through faster services, timely order fulfilments etc.
  • Improved process efficiency
  • Optimisation of manpower and stronger engagement of employees at all levels
  • Strong culture of continuous improvement
  • Higher productivity and profits