At Singapore Productivity Centre, we are committed to delivering excellence in all our trainings and workshops. Here, we provide clear and concise information regarding our course fees, refund policies and appeal procedures to ensure fairness and satisfaction for all participants.

Course Fee

The course fee encompasses all necessary training materials and the final assessment. Additionally, our courses qualify for the Skill Development Fund (SDF) grant, subject to eligibility criteria. 

For more details on SDF eligibility, please visit SkillsFuture

Refund Policy

We understand that sometimes plans change. Below is our refund policy to accommodate such instances:

Percentage % If learner's written notice of withdrawal is received
More than 14 days before the Course Commencement Date
14 days or less before the Course Commencement Date

Refund Process

Appeal Policy

Assessment is a vital part of our courses. Should a learner be assessed as “Not Yet Competent,” they have the option to either appeal the result or request a reassessment. The steps are as follows:

  1. Appeal: If you believe there has been an error in the assessment, you can submit an appeal.
  2. Reassessment Request: If you feel that you need another opportunity to be reassessed, you can request this.

For either option, please provide detailed grounds for your appeal or reassessment request within 1 month of the assessment date. This can be done via the Appeal Form.

We strive to maintain the highest standards in our training and assessment practices. Our policies are designed to be transparent and fair for all participants. Should you have any queries or require further assistance, feel free to contact us at

Thank you for choosing the Singapore Productivity Centre for your professional development needs. We look forward to supporting you on your learning journey.