Research & Publications
RESOURCES
SGPC spends an adequate amount of time, resources, data collection and analysis to provide you with performance-based results of successful case studies. Learn from successful case studies of companies who undergo an organisational transformation in their business productivity performance and gain collective insights from overseas study missions.
Recognise and identify workable business improvement strategies and initiatives from the case studies and apply them in your own business to achieve profitable, scalable and sustainable long-term growth.
Food Services Sector
Food Delivery Operator Study: Hear from the F&B Operators
Download PDFKazbar Case Study: Driving Catering Sales Through a Customer-Centric Approach
Download PDFACAPS: Insipired by Adversity. Catering Transformation
Download PDFFood Delivery Study: Who Are Your Customers?
Download PDFGHF Pte Ltd (The Nook) Case Study: Process and Job Redesign for Front Of House
Download PDFGratify Group Pte Ltd Case Study: Process Redesign for Efficiency
Download PDFFood Delivery Study: How To Set The Right Price
Download PDFYum Cha Restaurants Pte Ltd Case Study: Process Redesign for Manpower Optimisation
Download PDFRetail Sector
South Korea's Service Innovation: Insights and Lessons from Best Practice Study Mission
Download PDFCraftmark Group (Acuralle) Case Study: Growing Customer Base with Service Design
Download PDFFarEastFlora.com Case Study: Design Thinking for Improved Customer Experience
Download PDFDecks Pte Ltd Case Study: Lean, Tech and Touch - 360 Degree° Approach to Productivity Improvement
Download PDFEmpowering Retail
Enterprises with
Digital Capabilities
China'e E-Commerce Eco-system: Insights and Lessons from Best Practice Study Missions
Download PDF