Research & Publications
Resources
SGPC spent an adequate amount of time, resources, data collection and analysis to provide you with performance-based results of successful case studies. Learn from successful case studies of companies who undergo an organisational transformation in their business productivity performance and gain collective insights from overseas study missions.
Through the case studies, recognise and identify workable strategies and business improvement initiatives and apply them into your own business for profitable, scalable and sustainable long-term growth.
Applied Research Books
SGPC commissioned World Scientific Publishing and Dr Mun Heng Toh (National University of Singapore, Business School) for the research studies of industry trends and key issues, identification of best practices, case studies of companies, and productivity-related topics relevant to the Singapore business context.
The Applied Research Books are available for purchase, drop us an email to order at enquiry@sgpc.sg
Productivity in Singapore’s Retail & Food Services Sectors
Lifting Productivity in Singapore’s Retail & Food Services Sectors
Case Study Publications
Our Case Study Publications are free for all to download.
If you would like a physical copy, drop us an email to request your copy at enquiry@sgpc.sg
[ult_tab_element tab_style=”Style_3″ tab_animation=”Fade” tab_title_color=”#ffffff” tab_background_color=”#e34748″ tab_hover_title_color=”#ffffff” tab_hover_background_color=”#343a40″ acttab_title=”#ffffff” acttab_background=”#343a40″ tabs_border_radius=”5″ disp_icon=”Disables” tab_describe_color=”#9da1ad” resp_style=”Icon” title_font_size=”desktop:14px;” container_border_style1=”border-style:none;|border-width:1px;border-top-left-radius:0px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;|border-color:#dddddd;” el_class=”custom_tab”][single_tab icon=”Defaults-leaf” title=”Food” tab_id=”e4ff1d4c-38ef-4″][/single_tab][single_tab icon=”Defaults-star” title=”Retail” tab_id=”c16083f4-6986-6″][/single_tab][single_tab title=”Presentation and Sharing by SGPC” tab_id=”1590502155875-2-4″][interactive_banner_2 banner_title=”Sharing at SBF Go Digital Industry Forum for Retail Industry” banner_image=”id^7502|url^https://www.sgpc.sg/wp-content/uploads/2020/05/Cover.png|caption^null|alt^null|title^Cover|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[/single_tab][/ult_tab_element]
[interactive_banner_2 banner_title=”Food Delivery Operator Study: Hear from the F&B Operators” banner_image=”id^8425|url^https://www.sgpc.sg/wp-content/uploads/2022/04/foodoperatorsstudy_cover.jpg|caption^null|alt^null|title^foodoperatorsstudy_cover|description^null” banner_link=”url:%23|||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Kazbar: Driving Catering Sales Through A Customer-Centric Approach” banner_image=”id^8295|url^https://www.sgpc.sg/wp-content/uploads/2022/01/Case-KAZBAR-V7_FA_Page_1-scaled.jpg|caption^null|alt^null|title^Case KAZBAR V7_FA_Page_1|description^null” banner_link=”url:%23|||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”SGPC x ACAPS: Inspired by Adversity. Catering Transformation.” banner_image=”id^8254|url^https://www.sgpc.sg/wp-content/uploads/2021/08/ACAPS_cover.jpg|caption^null|alt^null|title^ACAPS_cover|description^null” banner_link=”url:%23|||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Food Delivery Study – How to Set the Right Price” banner_image=”id^8196|url^https://www.sgpc.sg/wp-content/uploads/2021/06/Food-Delivery-2-_-How-To-Set-the-Right-Price1024_1.jpg|caption^null|alt^null|title^Food Delivery 2 _ How To Set the Right Price1024_1|description^null” banner_link=”url:%23|||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Food Delivery Study: Who Are Your Customers?” banner_image=”id^8195|url^https://www.sgpc.sg/wp-content/uploads/2021/06/Food-Delivery-1-_-Who-are-your-Customers1024_1.jpg|caption^null|alt^null|title^Food Delivery 1 _ Who are your Customers1024_1|description^null” banner_link=”url:%23|||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Process & Job Redesign for Back- Of- House” banner_desc=”Tan Ser Seng” banner_image=”id^7317|url^https://www.sgpc.sg/wp-content/uploads/2019/12/TAN-SER-SENG-Cover.jpg|caption^null|alt^null|title^TAN SER SENG Cover|description^null” banner_link=”url:%23|||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Process Redesign for Efficiency” banner_desc=”Gratify Group” banner_image=”id^2085|url^https://www.sgpc.sg/wp-content/uploads/2019/05/SGPC_Food-Publication_BI_Process-Redesign-for-Efficiency.jpg|caption^null|alt^null|title^SGPC_Food Publication_BI_Process Redesign for Efficiency|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Process & Job Redesign for Front-of-House” banner_desc=”The Nook” banner_image=”id^2083|url^https://www.sgpc.sg/wp-content/uploads/2019/05/SGPC_Food-Publication_BI_Process-Job-Redesign-for-FOH.jpg|caption^null|alt^null|title^SGPC_Food Publication_BI_Process & Job Redesign for FOH|description^null” banner_link=”url:%23|||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Process Redesign for Manpower Optimisation” banner_desc=”Yum Cha” banner_image=”id^2087|url^https://www.sgpc.sg/wp-content/uploads/2019/05/SGPC_Food-Publication_BI_Process-Redesign-for-Manpower-Optimisation.jpg|caption^null|alt^null|title^SGPC_Food Publication_BI_Process Redesign for Manpower Optimisation|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Ready-Meals as a Productive Format for Food Services” banner_image=”id^2089|url^https://www.sgpc.sg/wp-content/uploads/2019/05/SGPC_Food-Publication_SM_Ready-Meals-as-a-Productive-Format-for-Food-Services.jpg|caption^null|alt^null|title^SGPC_Food Publication_SM_Ready-Meals as a Productive Format for Food Services|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”South Korea’s Service Innovation: Insights & Lessons from Best Study Mission” banner_desc=”SGPC Study Mission Series” banner_image=”id^8343|url^https://www.sgpc.sg/wp-content/uploads/2022/02/Korean-OSM-Cover.jpg|caption^null|alt^null|title^Korean OSM Cover|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Lean, Tech & Touch – 360 Approach to Productivity Improvement” banner_desc=”Decks” banner_image=”id^2095|url^https://www.sgpc.sg/wp-content/uploads/2019/05/SGPC_Retail-Publication_BI_Lean-Tech-Touch-360-Approach-to-Productivity-Improvement.jpg|caption^null|alt^null|title^SGPC_Retail Publication_BI_Lean, Tech & Touch – 360 Approach to Productivity Improvement|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Design Thinking for Improved Customer Experience” banner_desc=”Far East Flora | FEF.com” banner_image=”id^8300|url^https://www.sgpc.sg/wp-content/uploads/2022/01/Far-East-Flora-29OCT21-FA_Page_1-scaled.jpg|caption^null|alt^null|title^Far East Flora 29OCT21 FA_Page_1|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Growing Customer Base with Service Design” banner_desc=”Craftmark Group | Acuralle” banner_image=”id^7792|url^https://www.sgpc.sg/wp-content/uploads/2020/12/CASE-Acuralle-V10-04NOV_cover_Page_01-scaled.jpg|caption^null|alt^null|title^CASE Acuralle V10 04NOV_cover_Page_01|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”Empowering Retail Enterprises with Digital Capabilities” banner_image=”id^2094|url^https://www.sgpc.sg/wp-content/uploads/2019/05/SGPC_Retail-Publication_BI_Empowering-Retail-Enterprises-with-Digital-Capabilities.jpg|caption^null|alt^null|title^SGPC_Retail Publication_BI_Empowering Retail Enterprises with Digital Capabilities|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
[interactive_banner_2 banner_title=”China E-Commerce Eco-System” banner_image=”id^2093|url^https://www.sgpc.sg/wp-content/uploads/2019/05/SGPC_Retail-Publication_SM_China-E-Commerce-Eco-System.jpg|caption^null|alt^null|title^SGPC_Retail Publication_SM_China E-Commerce Eco-System|description^null” banner_link=”url:%23||” banner_style=”style10″ banner_color_bg=”#dd3333″ image_opacity=”1″ image_opacity_on_hover=”0″ banner_title_font_size=”desktop:20px;”]
Get In Touch
Our Case Study Publications are free for all to download.
If you have any questions or will like to find out more, leave us a message or email us at enquiry@sgpc.sg. Thank you!