How to Manage Food Poisoning & Other Crises
READINESS & RESPOND SERIES FOR F&B
FIRST RUN: 13 & 14 SEPTEMBER 2022
No one ever expects a foodborne illness to happen to their business…
but the unfortunate truth is that crisis can and does strike food and beverage establishments.
From food poisoning to vendor management, knowing how to manage these emergencies is crucial for maintaining operations and protecting your customers. In this workshop, we’ll discuss some of the most common crises that occur in the food industry and provide guidance on how to handle them effectively. So whether you’re a restaurant owner or a manager at a catering company, join us for expert advice on how to stay safe during times of crisis.
This course comprises of localized context with in-depth industrial guidance to equip participants with the skills, knowledge, and confidence to manage food poisoning risk (and other crises) and communication.
Group Discussions, Case Studies, Industry Sharing
Who should attend?
Avoid costly food poisoning crises with expert guidance
Gain knowledge and confidence to manage risk in F&B sector
Know the various types and danger levels of food poisoning
Manage communications with confidence and authority in crisis
Understand Crisis Management and Business Continuity Management
Get access to resources and templates that can help you stay compliant
Founder - CEO at Region Management Pte Ltd
Yuri graduated from the University of Strathclyde with a Master of Science degree. He is a practitioner of risk management with a significant amount of regional business experience in Operations and Finance, Financial Services, Transportation, and FMCG industries.
Yuri is an expert in the areas of green field business development, information security and privacy, and other related fields.
Tan Peng Kwee
Managing Consultant, Bird's Consultancy
Tan Peng Kwee was made an advocate and solicitor of the Supreme Court of Singapore in 1992. He has practiced both civil and criminal laws and is presently a Consultant with the law firm of Aptus Law Corporation.
He is also a Managing Consultant with Birds Consultancy, through which he has conducted training with universities (like NTU and SUSS), government bodies (like MHA and MAS), MNCs (like DBS and MapleTree) and professional bodies and schools (like SIH and SHATEC).
He is also an examiner with the Training Command of the Singapore Police Force, where he also conducts seminars as part of courses for investigators from the police and other law enforcement agencies.
Head, Regional Advisory Group for Southeast Asia, RIMS
Roland is an award-winning risk management practitioner with 20 years of experience in Enterprise Risk Management, Business Continuity Management, and Credit Management across sectors and the region.
He's a full-time risk practitioner in a public hospital and an active volunteer in global risk professional and standard groups.
As Director of the Singapore Business Federation, he launched the National Business Continuity Management Programme in 2008. (Singapore apex business chamber). Roland trains at universities, professional groups, and local/regional risk management events.
Ernest Aristrorenas Tang
Throughout his career, Ernest has worked in the catering industry for a number of organisations, including Hesed & Emet Holdings, Team Catering & Le Rainbow Catering, and Hans Café, where he held crucial roles.
He has worked in the hospitality and event planning industries for more than ten years now. During Ernest's time working in the catering sector, he was exposed to situations in which he had to handle and manage cases of food poisoning.
In addition to that, he has been awarded an Advanced Certificate in Learning and Performance (ACLP) from the Singapore Workforce Skills Qualifications (WSQ) System.
Full Programme Fee
$2,140(inclusive of GST)
Singapore Citizen/Singapore PR (SPR) (70% funding)
$642 (inclusive of GST)
Singapore Citizen 40 years & above1 (90% funding)
$242 (inclusive of GST)
Singapore Citizen/SPR sponsored by SMEs2 (90% funding)
$242 (inclusive of GST)
The company must be registered or incorporated in Singapore, and it must also meet the following criteria:
– The applicant is enrolling in the course for the first time.
– The applicant must be employed or otherwise have the intention to be employed within the lifestyle sector.
– The applicant must achieve at least 75% attendance and pass all assessments.
– If the applicant is a company-sponsored candidate, the payment must be made through corporate channels. (e.g., Corporate GIRO, PayNow, Corporate Credit Card).